Get in touch

We offer great customer service. We really care. And we are only ever interested in making good quality products that we can be proud of. If you have something you want to tell us, or ask us, about our products you can get in touch directly with our Customer Care people right here:

If the nature of your enquiry is urgent and cannot wait for an email response, please telephone us toll-free on 0800 227537.

In our Frequently Asked Questions section you'll find answers about product consistencycrystallised sugar and more.

Quick Feedback or Question?

Use this form if you want to tell us something or have a question.

Something is broken on the website.

Use this form if you need to tell us about a problem with the website.

Enquiry form

Please use this form if you have a concern or product complaint.

The 5 digit batch code (eg: 123/45) is found on the top of the lid after the Best Before Date.
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Sponsorship in New Zealand

We really like to help support fund-raising events that have a strong community focus and we do this by providing products that can be used for spot prizes, gift packs for raffles, and the like.

How to apply? Simply download the sponsorship request form here, complete and return to us via email to We'll see how best we can assist and confirm our involvement.

What is the criteria?  We have a monthly sponsorship quota, which is on a first-in basis, so make sure to apply at least 6 weeks’ before your event. If your request is declined it in no way reflects our view of your charity or the merit of your good work. It is simply a practical decision to make sure that we share our help around in the best way possible. Please don’t hesitate to ask us again next time you’re fundraising.

We’ve listed some helpful guidelines below that we use to assess your requests for sponsorship.

We’re most likely to support your fundraising activity if:

We look forward to hearing from you.

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Have a general question?

Email Enquiries


New Zealand Freephone

0800 227 537

New Zealand Telephone

+64 3 693 8969

Australia Freephone

1800 145 745

Australia Website

Postal Address

Anathoth Farm
PO Box 100
Geraldine 7956
South Canterbury

Physical Address

Anathoth Farm
72 Shaw Road
South Canterbury 7991

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