Frequently Asked Questions

To help answer your queries we’ve compiled a list of Frequently Asked Questions. If you’d like to know more you may like to read About Anathoth Farm or email us directly.

Can I use the pot to reheat food in the microwave?

Yes. The pot is a handy container to use for reheating food in your microwave.

Can your pot be recycled?

Many of our customers tell us they like our plastic pot for its re-purposing qualities, but we are also aware that it’s not perfect. We use our polypropylene (#5) pot as it’s food safe for hot filling (above 85 degrees) which allows us to make our traditional jams and chutneys without preservative.

We are a large user of glass jars and bottles given we produce other condiment products. We recognise that while glass has the advantage of being easily recyclable, it is more energy intensive to make and freight than our plastic pots, which are manufactured locally and shipped a short distance to us. So, as a business we are on a journey to better understand our overall impact on our environment including energy, natural resources along with waste. We recognise we need more time to understand the specifics of plastic recycling better and are currently researching the recycling infrastructure for alternative plastics. This is an active topic of discussion with our team with much resource dedicated to the job.

We thank you very much for being such a fan of our brand and encourage more of you to engage with us directly with your feedback and thoughts jammaker@anathoth.co.nz.

How much fruit is in Anathoth Farm jams?

The fruit content in Anathoth Farm jams is 50% (with the exception of Blackcurrant Jam and Plum Jam, which both have 45%), just like jam made at home in the kitchen. Most commercial jams contain 40% fruit (which is the legal minimum) and concentrated fruit juices and purees are often used as a low cost way of boosting fruit percentage. But even using high levels of lower quality fruit doesn’t deliver great tasting jam. Anathoth Farm uses only whole fruit purchased from local growers and reputable fruit suppliers.

Are Anathoth Farm products gluten free?

We’re proud that all our products are gluten free. Our jams are naturally gluten free as we only use fruit and sugar and we've chosen to make our pickles with gluten free ingredients.

Do Anathoth Farm products contain preservatives?

No, Anathoth Farm jams contain no preservatives or artificial colours or flavours. For our Anathoth Farm pickles, chutneys and relishes we use real spices like turmeric, chilli powder, mustard seeds, celery seeds and mustard flour to enhance the flavour of the real vegetables that we use.

We often declare 'spices' in our ingredients and don't detail all the specific spices. We do this for two reasons.

  1. Sometimes there are many and we don't always have enough space on the label
  2. It would give away our secrets for our great tasting products

But, if you contact us needing to know about a specific product we'll be happy to give you more information.

Do you ever use puree or concentrate in any of your products?

The best before date is stamped on the lid of every pot. Our jams, marmalades and fruit mince will last up to 2 years and our curds, pickles, relishes and chutneys up to 18 months.

For our pickles, relishes, chutneys and curd we use oxygen barrier labels which protect the ingredients inside. This provides similar protection to glass and limits oxygen movement through the sides and bottom of the container. This is a great feature because plastic “breathes” and oxygen can get inside, but these new oxygen barrier labels provide “wrap around protection” and keep the product inside fresher for longer, providing similar protection to glass.

Our jams don’t require the same oxygen barrier pot as sugar is a natural preservative which protects the colour and flavour of jam.

Has Anathoth received industry recognition for its jam?

Yes, we are very proud to be consistently rated the best jam by consumers. Anathoth Farm jam was rated the Jam Category winner in the Canstar Blue Customer Satisfaction Survey in Australia (2013) and NZ (2016)

We are also regularly recognised by our customers for making the best jam and we are humbled to be the second most popular jam range purchased by New Zealanders.

Why is there mould on top of my Anathoth Farm jam, this has never happened before?

As we don’t add preservatives to our jams, it is sometimes possible for mould to grow after opening. We recommend that you store your jams in the fridge and always use a clean spoon or knife.

To reduce the risk of yeasts or mould growing, Anathoth Farm products are heated to over 100°C during processing and hot packed in a sterile environment. The tamper evident foil seal is applied to the pot immediately after filling, while the product is hot, before inverting. If there is any visible yeast or mould growth when you open it, it's likely that the foil hasn't sealed perfectly onto the pot. Seal failure is a mechanical issue which may happen very occasionally, for which we apologise in advance. If it does happen to an Anathoth Farm product that you've purchased, please let us know and we’ll happily replace it for you.

Why have I found something in my Anathoth Farm jam that’s not supposed to be there?

Stone fruits can often cause problems because the only way to remove 100% of the stones is to sieve them and that removes all the fruit texture. So the odd stone may slip through, just as it does when stone fruit jam is made in a home kitchen. For all our stone fruit jams we’ve put a warning on our labels, eg: “Despite our best efforts to remove all fruit stones, please take care as you could come across the odd fragment”.

With berries, due to their picking process, our berry suppliers can’t always completely eliminate plant matter from the fruit supplied to us. While it's rare, the odd berry thorn or twig may slip through because we're are unable to sift the jam. Although stalk complaints are rare, we take these matters very seriously and continually seek to reduce plant matter in our product.

Please rest assured that we have stringent controls in place for foreign matter; our company operates under a Food Safety Programme that is approved by the New Zealand Food Safety Authority, we have invested in a metal detector, and our factory is inspected on a regular basis.

What do I do if I have a comment, question or concern about an Anathoth Farm product?

We always enjoy hearing from our customers. All you need to do is enter your details in our Customer Care Form and we’ll respond to you promptly.

Who owns Anathoth Farm?

Anathoth Farm is made by Barker's of Geraldine, an experienced and well known condiment manufacturer operating from a corner of the original family farm, 8km from Geraldine, South Canterbury. In August 2015, Barker's was purchased by a French private company Andros. The management and staff at Barker's are predominantly Kiwis and we continue to employ 170+ locals.

How do you pronounce Anathoth?

Anathoth means 'new beginnings' and we believe the correct pronounciation is “Ah-na-tot”, but you can say it anyway you like!

How many products does Anathoth Farms make?

We make a total of 28 products (Jams, Curds, Marmalades, Chutneys, Pickles, Relishes and Fruit Mince).

What does 'slow cooked traditional jam' mean?

On our pots it states 'Slow Cooked Traditional Jam'. Anathoth Farm jam honours tradition. Each batch of jam is boiled slowly to maintain fruit flavour and structure.

Menu

anathoth-farm-logo-mobile